OK so I teach eBusiness. That doesn't mean I can change a greeting on a mobile phone. Yes, I love to hate Telstra but do they have to make life so difficult. Answer not here? Then try the Telstra Standard Message Bank userguide. What a joke. For a start it doesn't open in Firefox (I found). Did in IE but it was unintelligible. All I wanted was 'how to change a message'. I called help (found a number for that). Press1, press 2 say words so they can practice voice recognition etc and finally talk to someone. What is your pin number? I don't know. We can't tell you anything then. 'But I only want to know how to change a message'!!!!!! There is an online user guide. Can't you just give me a hint? Well you could try dialing 101 then pressing 3. I am sure it doesn't say that anywhere in the 28 pages of manual. Check it out. Tell me where in the manual it says 'to change message.........

I know I am the only one in the class who had trouble changing a message, but life is tough at the top.

How to change your voice mail message is at the top of page 12 in the userguide.